In the very unlikely event that your item is lost or damaged during post, then Please let us know as soon as possible. Any product you return must be in the same condition you received it and in the original packaging. This item is in the category "Clothing, Shoes & Accessories\Women\Women's Shoes\Boots". The seller is "couturecloset4less2011" and is located in this country: US. This item can be shipped worldwide.